Book Your Ride

For Charlotte Douglas (CLT), curbside pickup is standard and meet-and-greet with a name sign is available on request. Put the airline and flight number on the form so dispatch can request flight tracking, and follow the meeting location on your confirmation rather than the ride-app zones or the parking-shuttle stops, which are separate airport modes.

For Concord-Padgett (JQF), say whether you are on an airline flight or a private one. Airline passengers are met at the commercial terminal; private and charter arrivals are met at the FBO, so add its name, the tail number and the expected arrival time. Wait time and delay coverage follow the terms written on your quote.

Size the vehicle to the bags as well as the people. As planning figures, a sedan or S-Class carries three passengers and three bags, an SUV six and six, and a Sprinter up to twelve and twelve, subject to the configuration assigned. Golf bags, sample cases and strollers take more room than a carry-on, so move up a class when in doubt. Parties larger than one Sprinter need a coordinated quote for more than one vehicle; say so in the notes and dispatch will price it as one itinerary.

Child seats are requested, not assumed. Give the child's age or the seat type on the form, and the seat is confirmed with the reservation because it depends on the vehicle and operator assigned. See the fleet for each class.

Cancellation, wait and refund terms are written on your quote and can vary by vehicle class and travel date, so read them before you accept. After confirmation, send changes such as a new flight time, an added stop or a different passenger count to dispatch using the contact on your confirmation, or call (980) 998-9189. On an hourly booking, route changes are allowed within the reserved time and the quote terms.